Note: Please thoroughly INSPECT all items at of time delivery.
If an item appears to have damage to its packaging, please note
this with delivery person and contact us immediately. 405-536-6677
Damaged, defective or items that are missing components
may be returned for a replacement or refund. Please email us within
48 hours of receiving the product and provide us with the following
information: Name, order number, part number and refund or replacement.
Please also describe the issue with the item in question.
At this time, a CALL TAG will be issued with the original shipper
to pick up your return. The replacement item will be shipped out
when the damaged or defective items are received here and cannot
be shipped until then. The replacement item will be shipped using
the same shipping priority selected for the original order.
New returns must be returned to us in NEW condition, this
includes the package.
Items must be clean, uninstalled and all attaching hardware, packaging,
protective wrapping and packing must be properly in place and
secured. Failing to properly package and pack an item may result
in damage to the item during shipping. We cannot refund
for items that are damaged during shipping.
Electrical items are NOT returnable.
All new return requests must be made to us within 30 days of
the invoice date. All returns will require a RETURN AUTHORIZATION
NUMBER so that we will be able to identify the package and
issue your credit. To get an authorization number please contact
us via email and we will issue one. Items returned without a RETURN
AUTHORIZATION NUMBER will be refused.
The credit amount reflects the purchase price of the item, shipping
charges are not refundable. All items that are returned
will be subject to a 25% restocking fee.
Note: When returning an item please use a shipping label.
PLEASE DO NOT WRITE ON THE PACKAGING.